Effective Date: April 22, 2025

At RRT Media, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the data you provide through our website and services.

1. Information We Collect

We collect the following personal information from users who interact with our website or services:

- Full Name

- Email Address

- Phone Number

- Appointment details or inquiry content

This information is collected through web forms, direct communication, booking tools, and SMS opt-ins.

2. How We Use Your Information

Your information is used for the following purposes:

- Scheduling and confirming appointments

- Sending reminders and follow-up messages

- Customer service and support communication

- Improving our services and website experience

- Marketing communications with your consent

3. SMS and MMS Communication

By providing your phone number, you consent to receive text messages (SMS and MMS) from RRT Media for appointment reminders, updates, and relevant service information.

- Message and data rates may apply.

- You may opt out at any time by replying STOP.

- To get help, reply HELP or contact us directly.

We fully comply with all A2P 10DLC messaging standards, including opt-in consent, clear opt-out methods, and responsible usage.

4. Sharing and Disclosure of Information

We do not sell, rent, or share your personal information with any third party. Your data is only accessible to authorized staff or platforms used solely for business operations (e.g., our appointment system or SMS provider).

5. Data Security

We implement appropriate technical and organizational measures to safeguard your information from unauthorized access, loss, or misuse.

6. Cookies and Analytics

We may use cookies or third-party analytics tools to enhance website functionality and user experience. These tools may collect anonymized data such as browser type, IP address, and interaction history.

7. Children’s Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect information from minors.

8. Your Rights and Choices

You have the right to:

- Access, correct, or delete your personal data

- Withdraw consent for communications

- Request a copy of the data we store about you

9. Contact Information

If you have any questions about this Privacy Policy or your personal data, contact us at:

RRT Media

Email: [email protected]